Responsible Gambling at Lucky 7 Casino

Lucky 7 Casino is committed to providing a safe and enjoyable gaming environment for all players. The platform operates with strict responsible gambling measures in place and only permits players aged 18 and over to register and play. The protection of minors is treated as a priority across all areas of the platform.

Gambling is intended as a form of entertainment. However, the casino acknowledges that it can become harmful if not approached responsibly. Problem gambling can lead to financial difficulties, anxiety, depression and strained personal relationships. Lucky7 Casino encourages all players to stay informed about the risks and to make use of the tools available to manage their activity on the platform.

Players who are concerned about their own gambling behaviour, or that of someone they know, are encouraged to contact the customer support team via live chat, which is available 24 hours a day, seven days a week.

Responsible Gambling Tools

Lucky 7 Casino provides a range of tools to help players manage their gambling activity. All options listed below can be activated by contacting the Support team via Live Chat.

Deposit and Loss Limits

Players can set deposit and loss limits on a daily, weekly or monthly basis to help prevent excessive spending. Requests to increase an existing limit are subject to a 24-hour waiting period before taking effect. It should be noted that loss limits are calculated based on the player’s initial deposit amount rather than the total account balance including winnings.

Wager Limit

Players who wish to control the size of their bets can set a wager limit on a daily, weekly or monthly basis. This feature allows players to define a maximum bet amount that aligns with their personal comfort level and budget.

Session Limit

A session time limit can be applied to restrict the amount of time spent gambling in a single session. Once the set limit is reached, the player will be automatically logged out of their account. This limit takes effect immediately upon activation.

Self-Exclusion

Players can request self-exclusion from the platform for a period of 6, 9 or 12 months. During a self-exclusion period, access to the account is suspended and no promotional communications will be sent. Players who believe they may have a gambling problem are encouraged to consider this option.

Cooling-Off Period

For players who wish to take a short break from gambling, Lucky 7 Casino offers cooling-off periods of one day, three days, one week, one month, three months or six months. During a cooling-off period, the account remains suspended and no marketing communications are sent. At the end of the selected period, the player will receive an email notification and the account will be reactivated automatically.

External Support Organisations

Players who feel they may need additional support with problem gambling are encouraged to contact one of the following independent organisations:

• gamcare.org
• gordonhouse.org
• gamblersanonymous.org